Dublin: (0)818 935 0000 Contact Us

 

ABOUT THE IRISH ASSOCIATION OF FUNERAL DIRECTORS

The Irish Association of Funeral Directors (IAFD) was established in 1979 to promote excellence in funeral directing and to foster cooperation between members - to enable them to provide a better service to their clients. IAFD members conduct 80% of funerals on the island of Ireland. The Association is consulted by the government, local authorities, media, interest groups and the general public on matters relating to funerals. IAFD has an established Code of Practice which must be adhered to by all of its members.

The IAFD’s principal place of business is at Irish Association of Funeral Directors, (IAFD), Mespil House, Mespil Business Centre, Sussex Road, Dublin 4 (also referred to as "we," "our," "us") is the Data Controller when you provide your personal data to us.

Our Designated Privacy Lead (DPL):

Telephone: (0) 818 935 000
E-mail: enquiries@iafd.ie 
Post:
Irish Association of Funeral Directors’
Designated Privacy Lead,
Mespil House,
Mespil Business Centre,
Sussex Road,
Dublin 4

This Privacy Statement defines how we collect, share, store, our legal basis, how long we keep your data, and explain your rights. Any information that we process about you will be held in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act, 2018 and other Irish or EU Data protection legislation.

 

ACCURACY OF YOUR PERSONAL DATA

Please keep us informed of any changes to your personal data during your relationship with the Irish Association of Funeral Directors. Thus, if at any stage the information you have provided changes (e.g., change of address, or surname) please contact the Secretary in writing so our records can be updated. 

 

RETAINING YOUR DATA


We will only store personal data for as long as necessary for the purposes for which it was obtained. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship and/or provide our services; 
  • Whether there is a legal requirement to which we are subject; and 
  • Whether the retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

We will keep personal data contained in application files in line with our Retention Schedule. It will be retained in a secure environment and access to it be restricted.

If you would like more information about how long the Irish Association of Funeral Directors holds your data, please e-mail enquiries@iafd.ie

 


WHY WE ARE PROCESSING YOUR DATA - OUR LEGAL BASIS

We are required to determine the legal basis for which we process different categories of your personal information, and to notify you of the basis for each category.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- Information we process because we have a contractual obligation with you.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

  • Manage your requests 
  • Process your member application
  • Set up a members file under your name
  • ​Use your services if you are a supplier

- Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do so after having given careful consideration to:

  • whether the same objective could be achieved through other means
  • whether processing (or not processing) might cause you harm
  • whether you would expect us to process your data, and whether you would consider it reasonable to do so

For example, we may process your data on this basis for the purpose of necessary administration of our business.

 

- Information we process because we have your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide with more information about our business, including job opportunities, our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. You may also consent to have your data used in order to receive information on a new service offering.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at enquiries@iafd.ie.  

- Information we process because we have a legal obligation

We may be required to give information to legal and regulatory authorities if they so request and subject to the correct authorisation.

We may use this information to verify your identity for security purposes or keep our website safe and secure.

Additionally, if you submit Personal Data relating to other people – such as your colleagues and/or companions – in connection with the Services, you are also deemed to be representing that you have the authority to do so and permit us to use their Personal Data for the purposes described in this Privacy Statement.

 

CHILDREN’S DATA

We do not knowingly collect personal information from children without proper parental consent. If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to us. Users without this consent are not allowed to provide us with personal information. If you believe that we may have collected personal information from someone under the age of 18 without parental permission, please let us know using the methods described in the ‘Contact Us’ section and we will investigate and address the issue promptly.

 

USE OF OUR WEBSITES

Irish Association of Funeral Directors' website collects specific information automatically and stores it in log files. The information may include Internet Protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of the Irish Association of Funeral Directors website, including a history of the pages you view. We use this information to help us design our site to suit our users’ needs better. We may also use your IP address to help diagnose problems with our server and to administer our websites, analyses trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. See the Cookie Policy on our websites for more details.

 

SHARING YOUR DATA

To provide our services and to comply with legal obligations imposed on us, it may be necessary from time to time for us to disclose personal data to third parties, including without limitation to the following:

  • Our suppliers and third parties who provide services to us to help us administer and audit our services.

Where we need to share your personal information, we will do so in line with this Statement and our legal obligations, including ensuring that the third party we are sharing it with has appropriate technical and organisational measures and processes in place to keep your personal information secure, and that they only use it in accordance with our instructions.


Regulators & Statutory Bodies:

We share your information with regulatory, public and statutory bodies for a variety of reasons, including where necessary to provide services to you and where required in order to comply with a legal or regulatory obligation.  
 

Legal & Safety Reasons:

  • Detect, investigate, prevent and address fraud (i.e., we must comply with anti-money laundering) and other illegal activity, security or technical issues.
  • Protect our rights, property or safety.
  • Enforce our contracts we have with you. 

 

LINKED SERVICES, THIRD-PARTY SITES AND CONTENT

In some of our articles, videos, and blogs, we may reference other websites and provide links which are outside of our control. This Privacy Statement does not cover these other websites and links. Irish Association of Funeral Directors does not accept any responsibility or liability for other sites’ privacy notices, statements, or policies. If you access other websites using the links provided, please read their specific notices before submitting any of your personal information. Please refer to YouTube’s Terms of Service and Google's Privacy Policy

 

YOUR RIGHTS

  • Right of access – you have the right to request a copy of the information that we hold about you in accordance with Section 86 of the Data Protection Act, 2018.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete in accordance with Section 87 and Section 89 of the Data Protection Act, 2018.
  • Right of erasure – in certain circumstances, you can ask for the data we hold about you to be erased from our records in accordance with Section 87 and Section 89 of the Data Protection Act, 2018.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing in accordance with Section 87 and Section 89 of the Data Protection Act, 2018.
  • Right to portability – subject to certain restrictions, you have the right to have the data we hold about you transferred to another organisation where we hold it in electronic form. This right to data portability applies to: (i) personal data that we process automatically (i.e., without any human intervention) (ii) personal data provided by you; and (iii) personal data that we process based on your consent on to fulfil a contract.
  • Right to object – you have the right to object to certain types of processing such as, direct marketing. 

 

TO ACCESS WHAT PERSONAL DATA IS HELD, IDENTIFICATION WILL BE REQUIRED

To access a copy of your personal data that is held by the Irish Association of Funeral Directors, please complete the Personal Data Access Request Form available by emailing enquiries@iafd.ie.

For your protection, we will only implement requests with respect to personal information about you and we will need to verify your identity before we act on your request. We will comply with your request as soon as reasonably practicable and in accordance with applicable law.

You will need to provide some photographic identification (i.e., passport or driver's licence) together with proof of address (i.e., utility bill or official letter). These will need to be returned to the Designated Privacy Lead (DPL), please see section “Complaints, Questions and Assistance”. 

 

DATA TRANSFERS OUTSIDE OF THE EUROPEAN ECONOMIC AREA

Where we transfer your information, we do so in accordance with EU data protection law. We only transfer personal information to these countries when it is necessary for the services we provide you, or it is necessary for the establishment, exercise or defence of legal claims or subject to safeguards that assure the protection of your information. We may rely on different legal mechanisms to ensure the transfer is lawful. If the recipient is in a country that is not deemed 'adequate' by the European Commission, we may enter into 'Standard Contractual Clauses (SCCs) with the recipient. These contracts contain standard commitments approved by the European Commission protecting the privacy and security of the information being transferred. 

 

HOW DO WE PROTECT YOUR INFORMATION

Irish Association of Funeral Directors will take appropriate legal, organisational, and technical measures to protect your personal information. Irish Association of Funeral Directors takes it obligations very seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure, or destruction and have several layers of security measures in place, including:

  • SSL;
  • Restricted Access;
  • IT Authentication;
  • Firewalls; &
  • Anti-Virus/Malware

We adopt the strongest lines in relation to misuse of your information by any of its staff. Any breach of trust regarding the confidentiality of information is treated as serious misconduct under the Disciplinary Code and can lead to dismissal.

 

WHERE THE DATA SUBJECT DOES NOT PROVIDE THEIR PERSONAL DATA

If we cannot collect or process certain personal data, we may not be able to provide a grant or other supports or services. If you have any queries in respect of the consequences of not providing information, please contact us (see the section Complaints, Questions and Assistance).

 

CHANGES TO OUR PRIVACY STATEMENT

We reserve the right to modify this Privacy Statement at any time. Each time you use this website, you shall be bound by the then-current Privacy Statement and accordingly, you should review the Privacy Statement each time you use this website. This is a live document under regular review. This policy was last updated in April 2023.

 

COMPLAINTS, QUESTIONS & ASSISTANCE

If you have any comments, concerns or complaints about our uses of your personal data, we would ask that you contact us first so that we can try and resolve the matter. 

You are encouraged to raise any issues with Peter Maguire (DPL):

Post: 
Data Protection Officer (DPO),
Irish Association of Funeral Directors, 
Mespil House,
Mespil Business Centre,
Sussex Road,
Dublin 4

Telephone:  (0) 818 935 000

E-mail: enquiries@iafd.ie

 

COMPLAINING TO THE DATA PROTECTION COMMISSION (DPC)

If you wish to make a complaint about how the Irish Association of Funeral Directors processes your personal data or how your complaint has been handled, you have the right to lodge a complaint directly with the Data Protection Commission (DPC) or to the Statutory Authority in your country of residence, who will be able to liaise with the DPC.

The Data Protection Commission can be contacted at:

Post:
Data Protection Commission (DPC),
Canal House,
Station House,
Portarlington,
Co. Louth.

Telephone: +353 (0) 57 8684800

Telephone: +353 (0) 76 1104800

Lo-Call Number: 1890 252 231

E-mail: info@dataprotection.ie

Or contact Information Commissioners Office - visit Northern Ireland office | ICO.

 

 

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